I required assistance with lead generation for my small business, but I wanted to work with someone who would bring a real level of expertise to qualify those leads first, so that my own time could be used most effectively. I had a great discussion with Rachel about my specific needs, and was then matched with a VA that perfectly suited my brief.

More Than Just a PA were very patient throughout the process, applied no pressure in the decision making process, and the results have been fantastic. Justine consistently over-delivered and was proactive in fine-tuning the whole process and making sure it matched the rest of my business effectively.

I would recommend MTJAPA as a first port of call to anyone looking for the best virtual assistants. The whole experience was professional, friendly and tailored to my precise needs and budget. A fantastic organisation to work with!

Lead VA – Justine Butler

Christopher Tester – Naturally RP

When I met Rachel in February 2019, I was trying to cope with a deluge of small, transactional tasks, as well as the duties of a director of a rapidly growing small company.  So I was looking to outsource routine tasks and create space for me to manage our expansion.  From our first conversation, Rachel’s experience and competence shone through.  She asked pertinent questions, showed she was familiar with a situation like mine, and described how she could help me manage my workload.  We agreed to work together for a trial period of 3 months, and it was one of the best decisions I took last year.

Rachel uses a very effective mix of charm, precision and determination to get things done.  She has a wonderful “can-do” attitude that she leads with to tackle all types of tasks – from routine travel bookings to carefully worded emails.  She is proactive in finding solutions, and in engaging colleagues she knows for larger tasks.  She is always responsive, and when not available, makes sure someone else is in place in case I need something.  She delivers on time, is completely trustworthy and always accompanies her invoices with a precise timesheet.  Working with Rachel has given me the capacity I need, on demand, to cope with a large, ever-changing workload and to feel more relaxed knowing that I have her competence and dedication to support me.  I recommend her highly.

Amer Jabry – Director, Corporate Learning Solutions

Like others starting up in business I believe there is a better way for me to deliver what I love doing at the cutting edge without compromising on quality and service. If you want a trusted adviser, who can act as your business partner and enabler or a team behind you with real world experience I can thoroughly recommend Rachel and the More than just a PA team. Like never before, finding the right virtual support will make the difference between success and failure. After just six months MTJAPA is a fundamental part of my business model and service delivery. Rachel provides me with the time I need to focus on delivering for my clients and growing my business without which failure is assured. Thanks Rachel, your team certainly live up to the name!”

Ashley Whitcher, In Verrem Ltd

I met Rachel Guyat at a Networking meeting for business women shortly after I moved to Devon in 2008.

I had a large event to organize and asked Rachel to help me organize it. This was a new venture for me and it had not been done locally so it was a big risk for my business. I needed Rachel to work hard in supporting me and I expected very high standards. She was terrific. She organized everything so well and was charming to all people she had to deal with. She personally supported me extremely well and helped to organize a first class event that received very high praise locally.

This project gave me the evidence to ask Rachel to work with me full time. Rachel helps me in all areas of my business to invoicing, client correspondence, event organizing, looking after the business when I am away, acting as a sounding board on an extreme of issues and generally making my life MUCH easier. I enjoy working with her very much. I have not noticed the fact that she works remotely and this has not affected her efficiency in any way.

She is honest, reliable, has high standards, flexible, capable of doing a variety of tasks and is charming and very professional with my clients. I would say she is an ambassador to her profession and a great example of how it should be done.

Judy Salmon, www.judysalmon.co.uk

Rachel and her team at ‘More Than Just A PA’ were thrown in at the deep end when they started working with my business. We were in the middle of a large market sensitive deal the team quickly took control of the role and I immediately felt I could trust their work and most importantly their judgement. The team are always readily available at the end of the phone or email, going above and beyond what I would have expected from a virtual assistant. MTJAPA quickly became part of our ‘team’ and continue to deliver a professional service to our employees, suppliers and clients as well as with the day to day operations which are completed with energy and tenacity, always going the extra mile. ‘More Than Just A PA’ epitomises Rachel and her team, the support they provide is second to none, they truly live up to their name.

Simon Kidney – CEO of Robinson Manufacturing UK

Lead VA – Cathryn Morse

Since we started working with More Than Just a PA our leadership and organisational consultancy’s turnover has tripled. Without Rachel’s help we simply could not have coped with the workload over the past year. Her service has been brilliant in every way: efficient; high quality; professional and responsive; fun and easy to deal with. She has provided invaluable and cost-effective support with almost every aspect of our administration, from scheduling through to client management, finance, travel, design and IT. I sometimes wonder if there is any aspect of running a business Rachel and her team are not experts at. I could not recommend Rachel and the team highly enough so long as no one tries to lure her away from us!

Jock Encombe – EC Partnership Ltd

With my business growing, I realised that admin was taking up more and more time, and taking me away from my core work. I realised I needed a VA but was very nervous about taking on someone directly. I was so relieved to find More Than Just a PA who took away the stress of finding my own VA. After meeting with Rachel I felt very confident that she understood my needs and who would be a good fit to work with me.

Within days of our initial meeting, I had met two of her team members who were both great and so I had the choice of the one I felt met my needs best.

The onboarding process was very easy and my new VA was ready to go in about a week. She helped me implement new systems to allow me to scale my business and we automated lots of processes to free up time for the business side of things. Unfortunately, after a few months she needed to leave but the process of choosing and training up my second was even quicker than the first.

The great thing about working with More Than Just a PA is that I know they have the skills I need, as well as the business processes in place (confidentiality / GDPR policies) to support me. And as demonstrated when my first VA left, they can find and train a replacement creating a seamless handover process.

I have already recommended More Than Just a PA to colleagues because of the high-quality service they provide and ease of working with them. They also have a wealth of additional skills within the team should I need them.

Thank you for taking away the stress of sourcing admin support and helping me to focus on growing my business!

Frances Cushway – The Maternity Coach